Terms of service
Last update 2026/07/02
1. Introduction
Welcome to Rocket Crew. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making any booking.
2. Services Provided
Rocket Crew (hereinafter referred to as “the Company”) provides stay in Tokyo.
3. Bookings and Payments
All bookings are subject to availability and confirmation. Payment must be made in full at the time of booking unless otherwise agreed. (Check legal notice for more details)
4. Cancellations and Refunds
Client Cancellation:
Cancellations made at least 5 days before the scheduled tour will receive a full refund. Cancellations made less than 5 days before the tour are non-refundable.
Provider Cancellation:
We reserve the right to cancel or reschedule a tour due to unforeseen circumstances. In such cases, a full refund or rescheduling will be offered.
5. Client Responsibilities
Clients are required to:
To respect the house
To not disturb neighbors
to respect all fournitures inside house
No smocking inside house
6. Damages in the house
clients will be charged for any damages in the house.
7. Intellectual Property
All content on this website, including text, images, and logos, is the property of Rocket Crew unless otherwise stated. Unauthorized use is prohibited.
8. Privacy
We respect your privacy and handle your personal data in accordance with our Privacy Policy.
9. Applicable Law
These Terms of Service shall be governed by and construed under the laws of Japan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Japan.
10. Contact
For any questions regarding these Terms or customer support, please contact us at:
Email: contact@rockethousecrew.com