Terms of service

Last update 2026/07/02

1. Introduction

Welcome to Rocket Crew. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making any booking.

2. Services Provided

Rocket Crew (hereinafter referred to as “the Company”) provides stay in Tokyo.

3. Bookings and Payments

All bookings are subject to availability and confirmation. Payment must be made in full at the time of booking unless otherwise agreed. (Check legal notice for more details)

4. Cancellations and Refunds

  • Client Cancellation:

    Cancellations made at least 5 days before the scheduled tour will receive a full refund. Cancellations made less than 5 days before the tour are non-refundable.

  • Provider Cancellation:

    We reserve the right to cancel or reschedule a tour due to unforeseen circumstances. In such cases, a full refund or rescheduling will be offered.

5. Client Responsibilities

Clients are required to:

  • To respect the house

  • To not disturb neighbors

  • to respect all fournitures inside house

  • No smocking inside house

6. Damages in the house

clients will be charged for any damages in the house.

7. Intellectual Property

All content on this website, including text, images, and logos, is the property of Rocket Crew unless otherwise stated. Unauthorized use is prohibited.

8. Privacy

We respect your privacy and handle your personal data in accordance with our Privacy Policy.

9. Applicable Law

These Terms of Service shall be governed by and construed under the laws of Japan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Japan.

10. Contact

For any questions regarding these Terms or customer support, please contact us at:

Email: contact@rockethousecrew.com